Support
Real people who know double entry
Free UK support on every plan, including while you're trialling. No scripts, no escalation queues.
Getting started
Ten short videos that take you from empty account to first reconciled month.
Live chat
In-app chat with a qualified bookkeeper, 9am–6pm Monday to Friday.
Migration desk
Free data import and opening balance checks when you move from another system.
Can't find what you need?
Tell us what's wrong or what you're trying to do and we'll get back to you.
Common questions
Yes, on every plan and during your 60-day trial. There is no premium support tier.
Live chat is typically answered in under two minutes during business hours. Email is answered within one working hour.
We can help you review VAT summary figures, but AccuKash is not currently MTD for VAT compatible and cannot submit a return to HMRC. Use HMRC-compatible software for required digital records and filing. We can't give tax advice — your accountant gets a free seat.
Yes. Annual plans include a live onboarding session, and we run free weekly webinars for anything else.
Start free today
Create your account, set up your business and get a 60-day free trial with no card required.