Support
Real people who know double entry
Free UK support on every plan, including while you're trialling. No scripts, no escalation queues.
Getting started
Ten short videos that take you from empty account to first reconciled month.
Live chat
In-app chat with a qualified bookkeeper, 9am–6pm Monday to Friday.
Migration desk
Free data import and opening balance checks when you move from another system.
Can't find what you need?
Tell us what's wrong or what you're trying to do and we'll get back to you.
Common questions
Yes, on every plan and during your 60-day trial. There is no premium support tier.
Live chat is typically answered in under two minutes during business hours. Email is answered within one working hour.
We can walk you through the process and check the figures come from the right places. We can't give tax advice — that's your accountant's job, and they get a free seat.
Yes. Annual plans include a live onboarding session, and we run free weekly webinars for anything else.
Start free today
Create your account, set up your business and get a 60-day free trial with no card required.